AI & Data Intelligence
Conversations that resolve things, in the channels your customers already use
Your customers would rather send a WhatsApp message than wait on hold. We build conversational assistants that understand intent, act on it and hand over gracefully when a human is better.
One brain, many channels
We design a single conversational core connected to WhatsApp Business, web chat, in-app chat, Instagram, voice IVR and Microsoft Teams. Context follows the customer between channels so nobody has to repeat themselves.
Connected to the systems that matter
A conversation that ends with "please call us" has failed. We integrate with order systems, booking engines, CRMs and payment links so the assistant can actually complete the request.
What we deliver
How we can help
WhatsApp commerce & support
Catalogues, order tracking, payments and support on WhatsApp Business Platform.
Voice bots & IVR
Natural-language phone assistants that replace press-1-for menus.
Multilingual assistants
English, Arabic, Hindi and regional-language understanding with consistent tone.
Agent assist
Real-time suggestions and summaries for your human support team.
Analytics & optimisation
Conversation insights that reveal what customers really want.
Toolbox
Technology we use
Proven, well-supported tools chosen for your requirements — never for novelty.
- WhatsApp Business Platform
- Twilio
- Azure Bot Service
- Dialogflow CX
- Rasa
- OpenAI
- Claude
- Node.js
- Python
- Zendesk
- Freshdesk
- Salesforce
What sets us apart
Why teams choose BeyondCode
Honest advice, even when it costs us
If a smaller scope, an off-the-shelf tool or a different approach serves you better, we will say so.
Built to be maintained
Clean architecture, automated tests and documentation, so your software stays affordable to change.
You own everything
Code, designs, cloud accounts and store listings are in your name from day one.
Senior people on your project
The engineers you meet in the pitch are the engineers who build your product. No bait and switch.
Product thinking, not just code
We care whether the feature moved the metric, and we will help you measure it.
Time zones covered
Bengaluru-based with practical overlap for the Gulf, the UK, Australia and the Americas.
How we work
Discover. Build. Evolve.
Three phases, one team, no handovers into the void.
Discover.
We dig into your goals, users, constraints and existing systems. You get a clear scope, architecture outline, risks and a fixed estimate — usually within two weeks.
Build.
Cross-functional sprints with a demo every fortnight. You see working software early, change direction cheaply and always know exactly where the budget stands.
Evolve.
Launch is the starting line. We monitor, measure and improve — or hand over cleanly to your team with documentation, training and a support window.
FAQ
Conversational AI: common questions
How is conversational AI different from a chatbot?
Older chatbots follow scripted decision trees. Conversational AI understands free-form language, keeps context and takes actions through integrations.
Which countries do you work with?
We work with clients across India, the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, the USA, the UK, Australia, Canada and Singapore. Our delivery team is in Bengaluru, with a UK presence in Hampshire.
How do we get started with conversational ai?
Book a free 30-minute call. We will ask about your goals, users and constraints, then propose a short discovery phase or a direct estimate if the scope is already clear.
Start a conversation
Tell us what you are building
Share a few lines about your idea or problem. A senior consultant — not a salesperson — will reply with questions, a suggested approach and a ballpark budget.
- Call+91 93534 46451
- Emailinfo@beyondcode.in
- WhatsAppChat with us
Thirty minutes. One honest conversation.
Tell us what you are building or fixing. You will leave the call with a clearer scope, a realistic timeline and a ballpark budget — whether or not we end up working together.